Refund policy

At Parker & Kent, we want you to feel confident and excited with every purchase. If something isn’t quite right, we make returns simple and straightforward.

You have 60 days from the delivery date to request a return. To be eligible, items must be unused, in their original condition, and include all original packaging. There are no restocking fees.

To start a return, please contact us at info@parkerandkent.com and include your order number. Our team will guide you through the return process and provide the necessary instructions.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your items arrive safely at our return processing facility.

If you would like to exchange an item instead of requesting a refund, we are happy to assist. Simply let us know when you contact our support team.

Once we receive and inspect your return, your refund will be processed within 7 business days. Please note that your bank or payment provider may require additional time to complete the transfer.

If you have any questions about your return or refund, please contact us:

Company name: Parker & Kent
Address: 11207 Delaware Ave #1863, Wilmington, DE 19806, USA
Email: info@parkerandkent.com
Website: www.parkerandkent.com

Thank you for choosing Parker & Kent. We truly appreciate your trust and look forward to helping you find timeless fashion you'll love to wear.